REVIEW · SPA & HOT SPRINGS
Banff: Gondola, Hot Spring and Three Lakes Tour
Book on Viator →Operated by Canadian's Rockies Tours · Bookable on Viator
Banff from above, then up close in mineral water. This Banff highlights tour pairs the Banff Gondola to Sulphur Mountain with a soak at Banff Upper Hot Springs, plus classic photo stops around town. I like that it packs big sights into one route, and you get a full day rhythm that starts early and stays efficient. One thing to watch: the headline attractions are not included in the base price, and sometimes schedules or access can change.
The driving plan is straightforward and the group stays small, with a maximum of 14 people and an air-conditioned van. I also like that you’re back at your meeting point at the end, so you don’t have to figure out the logistics of getting home after a long sightseeing day. The possible drawback is time and pacing: the day can run longer than advertised, so keep your evening plans flexible.
In This Review
- Key points to know before you go
- Entering the day: how the route flows
- Sulphur Mountain Gondola: the view part you came for
- Banff Upper Hot Springs: mineral soak with mountain scenery
- Banff town stops: short time, big photo payoff
- Lake Minnewanka: your biggest lake options of the day
- Two Jack Lake and Johnson Lake: short stops that still read as alpine
- Two Jack Lake
- Johnson Lake
- Price and value: what you pay, what you still need to pay
- Timing, buses, and the best way to avoid stress
- When plans change: how to handle cancellations or closures
- Who this Banff tour suits best
- Should you book it?
- FAQ
- FAQ
- What time does the tour start?
- Does the tour include pickup from my hotel?
- Will I return back to the original meeting point?
- Are the gondola and Upper Hot Springs admission tickets included?
- What attractions are included in the day?
- How long are the main stops?
- How big is the group?
- Does the tour depend on weather?
- What is the cancellation window?
Key points to know before you go

- Sulphur Mountain gondola first: best chance at clear views early in the morning
- Upper Hot Springs stop: an easy payoff after the gondola with modern changing rooms
- Town plus scenic icons: Bow Falls, Surprise Corner, and the Banff Town Sign are quick hits
- Three lakes, different vibes: Lake Minnewanka for bigger options, then two shorter stops for alpine scenery
- Budget for admissions: gondola and hot springs tickets are separate from the tour price
- Small group logistics: up to 14 people, but pickup timing and regrouping can still add minutes
Entering the day: how the route flows

The day starts at 7:30 am and you’ll be picked up at your hotel lobby or a designated pickup point. Plan to be outside 10 minutes early, and keep an eye out for the vehicle marked with the Canadian Rockies Tour and Travels LTD logo. The tour ends back at the meeting point, so you’re not stuck arranging a late ride.
This is a “see a lot” plan: gondola, hot springs, Banff town classics, then Lake Minnewanka and two more lakes, plus a few scenic viewpoints around town. It’s built for people who want the Rockies highlights without hunting for parking or timing boat rentals and hikes on their own.
A few more Calgary tours and experiences worth a look
Sulphur Mountain Gondola: the view part you came for

The gondola ride takes you up to the summit of Sulphur Mountain, with panoramic views across six mountain ranges, the Bow Valley, and Banff town. At the top, you’re not just looking from a single spot. You’ll have time for the boardwalk, the interpretive center, and a chance to grab a meal with a view.
Why this matters for your day: gondola timing is one of the easiest “wins” in Banff. If clouds roll in later, you still get your best shot earlier, and the viewpoint gives you an instant sense of where everything sits in the valley.
What to consider: the stop is 1 hour 20 minutes, so don’t plan a long sit-down meal. If you want photos at the boardwalk, show up ready to move—especially in busier seasons.
Banff Upper Hot Springs: mineral soak with mountain scenery

Upper Hot Springs is your reset after the gondola. You’ll soak in natural mineral waters surrounded by mountain views, and the facilities are geared for a smooth visit: changing rooms and towel rentals are available on-site. The scheduled time is another 1 hour 20 minutes, which is long enough to enjoy the water without rushing.
Here’s the practical bit: admission tickets for the hot springs are separate from the tour price. That can be a non-issue if everything is handled cleanly, but it has caused confusion for some people in past bookings. Before you go, double-check what your booking includes and keep a screenshot of your confirmation in your phone so there’s less room for misunderstandings.
Also note the timing reality. If the group runs long for any reason, you’ll feel it most here. Bring a quick-dry layer so you’re comfortable before and after the soak.
Banff town stops: short time, big photo payoff

Banff town gets about 1 hour 20 minutes, and it’s a nice breather between viewpoints. You’ll have time to stroll Banff Avenue, browse boutique shops, and pop into cafés or local restaurants. This is where the day turns from scenery to “feel” of the place: easy walking, mountain air, and that classic Banff rhythm.
Then the tour adds quick scenic icons around town, each with short scheduled time:
- Bow Falls: a wide cascade along the Bow River, with a height drop of about 9 meters (30 feet). It’s close to downtown and easy to reach on well-kept trails.
- Surprise Corner: a viewpoint built for one of Banff’s most recognizable views—the Fairmont Banff Springs Hotel with the peaks behind it.
- Banff Town Sign: the classic wooden BANFF sign photo at the town entrance, also accessible via a short walk from downtown along the Bow River Trail.
Why I like these stops for first-timers: they’re fast enough that you don’t feel trapped by the schedule, but they give you the “I’m really in Banff” images that you’ll actually use later.
What to watch: if your group is larger or regrouping takes time, these short stops can feel shorter. Keep your photo plan simple: one route for each viewpoint and then move on.
Lake Minnewanka: your biggest lake options of the day

Lake Minnewanka is the big-ticket lake stop, scheduled for 1 hour 20 minutes. This glacial lake is Banff National Park’s largest, and you’ll be in the right place for scenery and wildlife-spotting opportunities. The area also offers more choices than the shorter lakes: you can join a scenic boat cruise to Devil’s Gap, rent a canoe or kayak, or hike portions of the lakeshore route to Stewart Canyon.
This stop is less about checking a box and more about deciding what kind of time you want:
- If you want movement and a new perspective, the boat cruise to Devil’s Gap is the easiest way to see more without a long hike.
- If you want flexible time, a lakeshore walk can work well because you can turn back whenever you’ve had enough photos.
Drawback to plan for: with only 1 hour 20 minutes, you likely won’t do a long hike and still come back feeling relaxed. Choose one main activity and keep the rest light.
Two Jack Lake and Johnson Lake: short stops that still read as alpine

After Minnewanka, the tour shifts to two calmer lake moments, both scheduled for about 30 minutes each.
Two Jack Lake
Two Jack Lake is known for its emerald water framed by Mount Rundle. You’ll have time for a leisurely stroll along the shoreline trail, with easy access that works for families and casual hikers. In warmer months it’s popular for kayaking and stand-up paddleboarding, plus fishing. In winter, the frozen lake can be used for ice skating and snowshoeing.
Since your time is shorter here, I’d treat it as a “slow look” stop. Get a few photos at the most open shoreline spots, then do a quick walk. If you’re trying to rent a paddleboard or canoe, you’ll need to move fast and accept that your time will be tight.
Johnson Lake
Johnson Lake is the quieter follow-up, also in Banff National Park. The waters are described as relatively warmer and calm, which makes it a good fit for swimming and paddleboarding or kayaking. You’ll also find a 3 km loop trail around the lake and picnic tables with grassy areas near the shore.
With just 30 minutes, you probably won’t do the full loop. Do a short section of the trail for the views and then switch to a picnic or photo moment.
Price and value: what you pay, what you still need to pay

At $74.01 per person, this tour is priced like a budget way to see a lot of Banff in one day—van time included, with parking fees, bottled water, and GST listed as included. That’s the baseline value.
But the biggest cost pieces—Banff Gondola admission and Banff Upper Hot Springs admission—are not included. For summer 2025, gondola admission for adults starts around $60 CAD and can reach up to $75 CAD depending on the day and time you book. Hot springs admissions are typically around 10 to 15 CAD, roughly $16.50 per person.
So the real comparison isn’t just $74. It’s $74 plus the attraction tickets you choose to buy and the times you enter. If you already know you want both gondola and Upper Hot Springs, this package can still be a good deal because it saves you the work of arranging transport and timing the route.
One more small thing: the tour lists bottled water as included, but one past experience noted that it didn’t show up. On a hot Banff day, it’s smart to bring a refillable bottle anyway, just so you’re not stuck waiting.
Timing, buses, and the best way to avoid stress

This is scheduled for about 10 hours, but at least one group ran nearly 14 hours. That gap can come from traffic, pickup logistics, and regrouping at each stop. Because part of your day involves short timed windows at viewpoints and lakes, extra minutes tend to hit the least flexible parts first—often meals or your second lake.
The tour operates with a maximum group size of 14 people, which helps, but pickup can still involve finding the right van in a crowded pickup area. I’d pick a simple plan: take a photo of where you’re waiting, and keep your phone ready for quick contact if you feel lost.
The van is listed as air-conditioned. That’s great news in summer heat. Still, if you’re sensitive to temperature, bring a light layer, since some vehicles may not cool the same for everyone.
When plans change: how to handle cancellations or closures
Banff weather can be unpredictable, and this experience requires good weather. If it’s canceled due to poor weather, you’re offered a different date or a full refund. That’s the clean version of the story.
The messy version is when specific attractions close or the day’s flow changes without a smooth substitute plan. In one unhappy experience, the gondola and hot pool were closed and the replacement didn’t match expectations. In another, hot spring admission wasn’t honored as expected, and the timing felt compressed at the end.
You can’t control closures, but you can reduce confusion:
- Double-check what admissions are supposed to be covered, especially if you’re booking a package with hot springs access.
- Keep a screenshot of your confirmation details.
- If you’re sensitive about missing a specific attraction, have a backup plan for that part of the day. Even a small change can ripple through a long schedule.
Who this Banff tour suits best
This tour fits best if you want a “highlights day” and you’re okay with a packed schedule. It’s a good match for:
- First-timers who want gondola views and classic Banff photo spots without juggling a car
- People who like scenic variety in one day: town, waterfalls, viewpoints, lakes, and a hot springs soak
- Anyone who doesn’t want to coordinate separate rentals for canoeing or a boat cruise
It’s less ideal if you want a slow day with long hikes, long lunches, or flexible stops. With set time windows, you’ll be making choices, not lingering indefinitely.
Should you book it?
I’d book this if your priorities are the Sulphur Mountain gondola, Upper Hot Springs, and a structured sweep through Banff’s top sights. The price is reasonable for the amount of driving and major stops you get, and the route is efficient for first-time Banff planning.
I’d hesitate if you absolutely need a relaxed pace, or if you’re counting on admission tickets being handled perfectly from your side every time. In the real world, a day in Banff can wobble with weather, crowds, and access. If you go in with that mindset—and budget for gondola and hot springs tickets—you’ll likely end up with the kind of memories this itinerary is designed to deliver.
FAQ
FAQ
What time does the tour start?
The tour starts at 7:30 am.
Does the tour include pickup from my hotel?
Yes. Pickup is offered, and you should be ready at your hotel lobby or designated pickup point 10 minutes before your scheduled pickup time.
Will I return back to the original meeting point?
Yes. The tour ends back at the meeting point.
Are the gondola and Upper Hot Springs admission tickets included?
No. Admission fees are not included for the gondola and Banff Upper Hot Springs.
What attractions are included in the day?
You’ll visit the Banff Gondola, Banff Upper Hot Springs, Banff town, Lake Minnewanka, Two Jack Lake, Johnson Lake, Bow Falls, Surprise Corner, and the Banff Town Sign.
How long are the main stops?
Most stops are around 1 hour 20 minutes (gondola, hot springs, town, and Lake Minnewanka). Two Jack Lake, Johnson Lake, Bow Falls, and the Town Sign are shorter, while Surprise Corner is about 20 minutes.
How big is the group?
The maximum group size is 14 people.
Does the tour depend on weather?
Yes. The experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
What is the cancellation window?
You can cancel for a full refund if you cancel up to 24 hours in advance of the experience’s start time.




























